Skip to main content

Users

The Users page is where Ravelun staff manage accounts — who can sign in, who can access the admin panel, and what role they have.

Ravelun staff only. Partners manage their team on the Team page instead.


Finding someone

Search by email or name. The list shows 20 users per page.

Click a user to open their profile.


Roles at a glance

RoleWhat they can do
NormalUse the public Ravelun app only — no admin panel
EditorBuild routes in the admin panel; can’t publish alone
PartnerRun an organisation — routes, branding, team, orders
AdminFull Ravelun platform access

One person can have multiple flags (e.g. partner who is also an editor).


Creating a new user

Click Create user and fill in:

  • Email (required)
  • Display name
  • Role

When creating a partner owner, you’ll also set up their organisation — name, web address (slug), and brand colours.

You can send a login email so they can sign in without remembering a password.


Everyday actions

ActionWhen
Toggle editor / partner / adminSomeone’s job changed
Assign to partner orgLink an editor to a tourist office team
Send login emailThey can’t get in or lost access
Delete userThey’ve left permanently (can’t delete yourself)