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Users

The Users page is where Ravelun staff manage accounts — who can sign in, who can access the admin panel, and what role they have.

Ravelun staff only. Partners manage their team on the Team page instead.


Finding someone​

Search by email or name. The list shows 20 users per page.

Click a user to open their profile.


Roles at a glance​

RoleWhat they can do
NormalUse the public Ravelun app only — no admin panel
EditorBuild routes in the admin panel; can’t publish alone
PartnerRun an organisation — routes, branding, team, orders
AdminFull Ravelun platform access

One person can have multiple flags (e.g. partner who is also an editor).


Creating a new user​

Click Create user and fill in:

  • Email (required)
  • Display name
  • Role

When creating a partner owner, you’ll also set up their organisation — name, web address (slug), and brand colours.

You can send a login email so they can sign in without remembering a password.


Everyday actions​

ActionWhen
Toggle editor / partner / adminSomeone’s job changed
Assign to partner orgLink an editor to a tourist office team
Send login emailThey can’t get in or lost access
Delete userThey’ve left permanently (can’t delete yourself)