Messages & audio
Besides the stories at each stop, every route has three route messages — special narrations for key moments in the walk.
The three messages
| Message | When visitors hear it |
|---|---|
| Introduction | Right when they start the walk — set the scene, mention length, build excitement |
| Final | When they complete the route — thank them, suggest a café, tease another walk |
| Off track | When they’ve wandered away from the route line — only used when Show route on map is enabled in the editor |
Open the Messages tab in the route editor to edit these.
Writing good messages
Introduction
- Welcome the visitor by name if your tone allows (“Welcome to historic Ghent…”)
- Mention roughly how long the walk takes
- One practical tip (headphones, weather, flat shoes)
Final
- Celebrate finishing
- Point to something nearby worth seeing
- Soft call-to-action (“Share your photos with #VisitGhent”)
Off track
- Keep it short: “You’ve left the route — head back towards [landmark] to continue.”
- Friendly tone — they’re on holiday, not taking an exam
Adding voice audio
For each message and each language:
- Write the text (or use the AI write helper for a first draft)
- Click Generate voice for automatic narration, or Upload your own recording
- Save
The same voice settings used for stops apply here (configured by Ravelun staff under Settings).
Messages vs stops — what’s the difference?
| Route messages | Waypoints (stops) | |
|---|---|---|
| How many | 3 per route | As many as you need |
| When they play | Start, finish, or off-path | When visitor reaches each stop |
| Where to edit | Messages tab | Waypoints tab |
Before you publish
- Introduction recorded or generated in every language you offer
- Final message feels like a proper ending
- Off-track message tested — only relevant when the route has a map line; walk deliberately off the path and see if it makes sense
Related
- Waypoints — stories at each stop
- Voice settings (TTS) — how platform voices are configured